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Paul Irving_Response Center

Live in Alabama and have questions about a GSK product? Meet Paul.

Paul started his career as a scientist at GSK 26 years ago, then he decided he wanted to do more.

Paul has been a friendly voice to patients for 16 years at our US Patient Response Center. Whether you live in Alabama or Alaska (or anywhere in between) – if you call our US Patient Response Center, chances are you may talk to Paul.

Paul is a member of our customer service team, which consists of pharmacists, nurses, scientists and other specialists, who help patients address questions or concerns about GSK medications. He loves his job and the responsibility that comes with it as he handles approximately 525 contacts a day responding to any possible question for the 79 products and more than 250 topics that a patient may call us about.

Read more about Paul and his journey to the response center.

 

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